The Log
Notes on operations, systems, and AI for seasonal and destination businesses — where the season is short, the crew is new every spring, and whatever isn’t written down leaves in October.
Every owner has a list of what’s broken. The 20% test finds the one gap actually holding the business back — and tells you which four to leave alone.
Read Article → 7 min readMost restaurants run on momentum, not systems. An operations audit reveals what’s working, what’s quietly costing you, and where to start.
Read Article → 6 min readThat master spreadsheet carried you far. Here’s how to know when it’s time to graduate — and what to build next.
Read Article → 6 min readWhen only one person knows how something works, you don’t have a system — you have a single point of failure.
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